dscuber9000
Mar 22, 10:52 PM
Oh yeah... and here's a fun little nugget for those who like to tout Obama's coalition:
Do you think the scale of our intervention is anywhere close to the scale of our intervention in Iraq? We don't even have any troops in Libya! We barely even need a coalition at all! I'm sorry that you're still sore about how the war in Iraq went, but trying to compare this to it is just stupid. Just stupid.
Do you think the scale of our intervention is anywhere close to the scale of our intervention in Iraq? We don't even have any troops in Libya! We barely even need a coalition at all! I'm sorry that you're still sore about how the war in Iraq went, but trying to compare this to it is just stupid. Just stupid.
notabadname
Mar 22, 01:12 PM
Blackberry playbook = The IPad 2 killer - you heard it here first.
Look at the specs, their greater or equal to the iPad 2 with the exception of battery life.
Except for the battery life. Ha, ha . . . yeah, that's not important at all in a mobile device. You get your 10.1 inch "point and shoot" camera, I'll take the battery for a handheld portable computer. Haven't heard a lot of concern over all the laptops without a rear-facing camera. It's funny how critical it is for the iPad though, and what an important comparison it is to many people.
Look at the specs, their greater or equal to the iPad 2 with the exception of battery life.
Except for the battery life. Ha, ha . . . yeah, that's not important at all in a mobile device. You get your 10.1 inch "point and shoot" camera, I'll take the battery for a handheld portable computer. Haven't heard a lot of concern over all the laptops without a rear-facing camera. It's funny how critical it is for the iPad though, and what an important comparison it is to many people.
hunkaburningluv
Mar 23, 07:07 AM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)
Well, you only need to look at what happened with the gameboy to see that competition is good.
After seeing off the game gear and lynx, the gameboy stagnated for almost a decade. How long did it take before there was a colour version? Years, yet we've seen some great revisions since the PSP was announced.
Internet Explorer 6. Case closed on "competition is good". Seriously, that anyone would doubt it at this point is baffling.
Totally agree, competition breeds innovation. Ninty was happy churning out marginal updates.
Well, you only need to look at what happened with the gameboy to see that competition is good.
After seeing off the game gear and lynx, the gameboy stagnated for almost a decade. How long did it take before there was a colour version? Years, yet we've seen some great revisions since the PSP was announced.
Internet Explorer 6. Case closed on "competition is good". Seriously, that anyone would doubt it at this point is baffling.
Totally agree, competition breeds innovation. Ninty was happy churning out marginal updates.
ugp
Jun 10, 07:21 AM
I've always called Wal-Mart Wally World.
jmbear
Nov 29, 12:39 PM
See, that's the catch-22 for new artists. The labels are the ones that get tunes played on the radio. In the 50's and 60's they would strong-arm their stuff in, but I'm sure even nowadays they provide incentives (read: bribes) to get new stuff on the air. Especially if they think the band is really good and will make it in the long run. And don't fool yourself into thinking a new band can get huge without radio.
The internet can become the new radio. I am quite fond of looking for pre-made playlists, I will get the songs on LimeWire, listen to them, the ones I like, I buy legally, the ones I don�t I delete them. You don�t get commercials, just music. I am not saying that radio is going to dissapear completely. TV didn�t kill it. But its importance will diminish.
The problem is that the labels get the artists by the balls when they sign them up to ridiculous contracts. Your 1-4 examples look pretty good on paper, but in order to sell any significant number of copies of their music, anyone wanting it (but doesn't know it yet) has to wade through tons of (what that persons sees as) crap just to get any exposure to something they'll consider good. I'm sure there's a lot of music in the indie catalog that I would just love, but I don't have the time to wade through it all to find it. Instead, I'll listen to the radio and when I hear something I like, I'll try to pay attention to who it is. I may or may not end up buying it, or checking out what else they do, but without radio exposure, most good indie bands don't have a chance in hell of selling to anyone except those that happen to be in the bar where they're playing one weekend..
iTMS could potentially change this. There are some people that will do all the research for you (as in what is good music), then ratings will allow you to get the good songs! It�s similar (and somebody will flame me for saying this) to researching a product on Amazon or CNET, you usually look for a LCD screen, all the results pop, and you will go for the ones with the highest ratings, read the comments and eventually make up your mind. Some day you will look up for electronic music (which I love), all the DJ�s will pop, you will pick the highest rated songs or playlists (because most people like a song because other people like it), listen to their songs for free (yeah, just like radio), and then buy them if you want.
Now, if you take a look at already established and popular bands, that's a different story. Someone mentioned huge bands like Pink Floyd. Their last couple of CDs didn't need a big label to sell. People were going to buy it if they like Floyd no matter what. And in a case of that kind of popularity, the radio stations were going to play them with or without a major label. The same could be applied to other huge (classic) rock bands, as well as established artists in other music styles (country, rap, R&B, blues, etc...). Another example would be someone like Eric Clapton. He could put one out on "Clapton Records" and would sell nearly, if not exactly, the same number of CDs as he will on a major label..
I agree record labels + good music = superstars like Calpton, Floyd, U2 etc... But these bands became popular in a different time (before the internet). Internet is changing the record labels� business model, and that is what they afraid of. The new wait of creating bands and distributing their music is not as profitable for them as it used to.
Unfortunately, the number of artists (of any type of music) that could dismiss the labels and still sell as many CDs and get the same radio exposure are limited. And any new band is going to go nowhere without radio (or MTV/VH1) exposure.
Internet is offering them exposure. Right now MTV and VH1 are still popular. But YouTube, Yahoo!, MSN could become the new MTV and VH1.
Not really relevant, but interesting to think about is that most of you have probably seen the video of the ruma ruma guy (I can�t link it because I am at work and the proxie does not allow me to visit YouTube). But how many have actually seen the video for the song? YouTube made that fat kid a star, and most people probably know his face better than the guys that sing the song. Exposure.
In the end, I don't see the labels going away totally any time soon. They're in cahoots with the big FM music stations and in general, they do a good job of promoting new good bands that sign up. It's just a shame that there's really nothing to keep them from raping the artists. If there were just some way for new bands to get exposure to the masses without having to sell their souls to the labels then things would be better. Unfortunately, the Internet can only go so far in helping a new band with this.
I agree, they won�t go away anytime soon, but change is coming, and change will be good for artists and consumers, not for the record labels.
Sorry for my weird grammar or mispells, I am not a native english speaker, I don�t have a spell checker on this computer (in english at least) and I am too lazy to proof read what I wrote lol :)
The internet can become the new radio. I am quite fond of looking for pre-made playlists, I will get the songs on LimeWire, listen to them, the ones I like, I buy legally, the ones I don�t I delete them. You don�t get commercials, just music. I am not saying that radio is going to dissapear completely. TV didn�t kill it. But its importance will diminish.
The problem is that the labels get the artists by the balls when they sign them up to ridiculous contracts. Your 1-4 examples look pretty good on paper, but in order to sell any significant number of copies of their music, anyone wanting it (but doesn't know it yet) has to wade through tons of (what that persons sees as) crap just to get any exposure to something they'll consider good. I'm sure there's a lot of music in the indie catalog that I would just love, but I don't have the time to wade through it all to find it. Instead, I'll listen to the radio and when I hear something I like, I'll try to pay attention to who it is. I may or may not end up buying it, or checking out what else they do, but without radio exposure, most good indie bands don't have a chance in hell of selling to anyone except those that happen to be in the bar where they're playing one weekend..
iTMS could potentially change this. There are some people that will do all the research for you (as in what is good music), then ratings will allow you to get the good songs! It�s similar (and somebody will flame me for saying this) to researching a product on Amazon or CNET, you usually look for a LCD screen, all the results pop, and you will go for the ones with the highest ratings, read the comments and eventually make up your mind. Some day you will look up for electronic music (which I love), all the DJ�s will pop, you will pick the highest rated songs or playlists (because most people like a song because other people like it), listen to their songs for free (yeah, just like radio), and then buy them if you want.
Now, if you take a look at already established and popular bands, that's a different story. Someone mentioned huge bands like Pink Floyd. Their last couple of CDs didn't need a big label to sell. People were going to buy it if they like Floyd no matter what. And in a case of that kind of popularity, the radio stations were going to play them with or without a major label. The same could be applied to other huge (classic) rock bands, as well as established artists in other music styles (country, rap, R&B, blues, etc...). Another example would be someone like Eric Clapton. He could put one out on "Clapton Records" and would sell nearly, if not exactly, the same number of CDs as he will on a major label..
I agree record labels + good music = superstars like Calpton, Floyd, U2 etc... But these bands became popular in a different time (before the internet). Internet is changing the record labels� business model, and that is what they afraid of. The new wait of creating bands and distributing their music is not as profitable for them as it used to.
Unfortunately, the number of artists (of any type of music) that could dismiss the labels and still sell as many CDs and get the same radio exposure are limited. And any new band is going to go nowhere without radio (or MTV/VH1) exposure.
Internet is offering them exposure. Right now MTV and VH1 are still popular. But YouTube, Yahoo!, MSN could become the new MTV and VH1.
Not really relevant, but interesting to think about is that most of you have probably seen the video of the ruma ruma guy (I can�t link it because I am at work and the proxie does not allow me to visit YouTube). But how many have actually seen the video for the song? YouTube made that fat kid a star, and most people probably know his face better than the guys that sing the song. Exposure.
In the end, I don't see the labels going away totally any time soon. They're in cahoots with the big FM music stations and in general, they do a good job of promoting new good bands that sign up. It's just a shame that there's really nothing to keep them from raping the artists. If there were just some way for new bands to get exposure to the masses without having to sell their souls to the labels then things would be better. Unfortunately, the Internet can only go so far in helping a new band with this.
I agree, they won�t go away anytime soon, but change is coming, and change will be good for artists and consumers, not for the record labels.
Sorry for my weird grammar or mispells, I am not a native english speaker, I don�t have a spell checker on this computer (in english at least) and I am too lazy to proof read what I wrote lol :)
carmenodie
Apr 7, 11:13 PM
Best Buy is trash!!!
My girlfriend went looking for a ps3 120 in 2009 for my xmas gift but they said they only had the 250 models. Well, she got me the 250 but just two days later Best Buy had them 120s piled high a mother******!
And if any of you remember Elmo Gate from back in the day the same thing. No tickle me Elmos in Wallgreens but a day after xmas they were everywhere.
My girlfriend went looking for a ps3 120 in 2009 for my xmas gift but they said they only had the 250 models. Well, she got me the 250 but just two days later Best Buy had them 120s piled high a mother******!
And if any of you remember Elmo Gate from back in the day the same thing. No tickle me Elmos in Wallgreens but a day after xmas they were everywhere.
mkruck
Apr 6, 03:10 PM
Ok ok ok... xoom, ipad, whatever...
you'd rather have a hamburger than a delicious, melty CHEESEBURGER?
Frigging hamburger fanbois... :p
You busted me.
I am a hamburger fanboi, and will turn into a raving lunatic, foam at the mouth and make up opinions based on nothing all to defend my beloved hamburgers. After all they're lighter, slimmer and tastier than cheesburgers!!!
Sent from my Xoom using Tapatalk
you'd rather have a hamburger than a delicious, melty CHEESEBURGER?
Frigging hamburger fanbois... :p
You busted me.
I am a hamburger fanboi, and will turn into a raving lunatic, foam at the mouth and make up opinions based on nothing all to defend my beloved hamburgers. After all they're lighter, slimmer and tastier than cheesburgers!!!
Sent from my Xoom using Tapatalk
bluetorch18
Aug 26, 04:02 PM
Merom MBP on Tuesday? I sure hope so.
bibbz
Jun 14, 06:08 PM
Wait a sec...
Had to read that again...
If I get a PIN tomorrow at 1pm EST I am guaranteed
a phone on launch day? I don't have to stand in line
that morning?
They told me differently when I called the store citing
NO RESERVATIONS.
If you get a reservation pin, you will have a phone on launch day, bottom line. No pin, no guarantee of a phone. With the pin, you can pick it up when you want. At opening or 8pm at night. I would make damn sure i am the 1st person in line at 1PM EST to be sure you get a PIN.
We just cant call it a pre-order, and cant take money before the 24th.
Be srue you talk to the store manager, and again, if you get something other than what i said, call another store.
Had to read that again...
If I get a PIN tomorrow at 1pm EST I am guaranteed
a phone on launch day? I don't have to stand in line
that morning?
They told me differently when I called the store citing
NO RESERVATIONS.
If you get a reservation pin, you will have a phone on launch day, bottom line. No pin, no guarantee of a phone. With the pin, you can pick it up when you want. At opening or 8pm at night. I would make damn sure i am the 1st person in line at 1PM EST to be sure you get a PIN.
We just cant call it a pre-order, and cant take money before the 24th.
Be srue you talk to the store manager, and again, if you get something other than what i said, call another store.
Thunderhawks
Apr 6, 03:23 PM
YEP...over 100,000 people bought a Xoom...and clearly half of them will be on this forum telling everybody how much better it is than the iPad...;)
Isn't it 100,000 sold into the distribution channels?
How many are really being bought?
Now that would be a fair comparison.
Isn't it 100,000 sold into the distribution channels?
How many are really being bought?
Now that would be a fair comparison.
rdowns
Mar 24, 12:52 PM
Where does race come into this? I don't ask rhetorically. I may have missed it.
I believe a lot of the anti-Obama crap spewed by the Tea Party and Republicans is based more on his race than his party.
I believe a lot of the anti-Obama crap spewed by the Tea Party and Republicans is based more on his race than his party.
intlplby
Nov 28, 07:51 PM
i agree with this on one condition:
Universal agrees to give up its right to prosecute anyone who owns an iPod for piracy.
i.e. if I buy an iPod, then I can pirate Universal's catalogue all I want because I have effectively already paid for their content.
a few bucks is a small price to pay to get access to everything they got
Universal agrees to give up its right to prosecute anyone who owns an iPod for piracy.
i.e. if I buy an iPod, then I can pirate Universal's catalogue all I want because I have effectively already paid for their content.
a few bucks is a small price to pay to get access to everything they got
Danksi
Aug 15, 01:20 PM
Premiere Pro, for an example, is starting to use GPU-accelerated effects, I think it's a trend that will soon be coming over to FCP.
I'd get the 2.6 ghz, then add another graphics card in the future if the current one doesn't suffice.
Good to know. Thanks.
I'd get the 2.6 ghz, then add another graphics card in the future if the current one doesn't suffice.
Good to know. Thanks.
Evangelion
Aug 27, 04:34 AM
We are talking here about Macintosh buyers, not about idiots.
I'm sorry but I have seen plenty of evidence around the net (in this forum and elsewhere) that many Mac-users have zero clue when it comes to computers.
I'm sorry but I have seen plenty of evidence around the net (in this forum and elsewhere) that many Mac-users have zero clue when it comes to computers.
Ladybug
Aug 7, 06:28 PM
If you were picking on Mail.app's Stationery I'd probably agree with you.
None of the things that Time Machine have been compared to seem even close to what they are planning to do. Including my own VMS file versioning analogies. System Restore is not capable of restoring a single file, and particularly not within a running application. It seems kind of more like a system wide undo function when it comes to files...
B
Norton's GoBack, which was purchased from some other company, has a similar feature for restoring single files. This isn't quite the same thing, but the whole concept isn't entirely new. GoBack was introduced well before Microsoft came out with System Restore... That said, I think its a great feature to include and I'm sure I'll find many uses for it.
None of the things that Time Machine have been compared to seem even close to what they are planning to do. Including my own VMS file versioning analogies. System Restore is not capable of restoring a single file, and particularly not within a running application. It seems kind of more like a system wide undo function when it comes to files...
B
Norton's GoBack, which was purchased from some other company, has a similar feature for restoring single files. This isn't quite the same thing, but the whole concept isn't entirely new. GoBack was introduced well before Microsoft came out with System Restore... That said, I think its a great feature to include and I'm sure I'll find many uses for it.
sconnor99
Apr 11, 09:05 AM
Anticipating an exodus, Avid are now offering FCP users a huge discount on Media Composer Software
BoyBach
Nov 29, 12:56 PM
We might hate to admit it as Apple fans, but Apple needs the labels for the iTunes store to work just as much as the label needs Apple.
Not true. Apple doesn't need the iTunes Store since all iPods are full of stolen music! ;)
Not true. Apple doesn't need the iTunes Store since all iPods are full of stolen music! ;)
Rt&Dzine
Apr 28, 10:19 AM
yg17, I hate to say this but Obama HAD to do this to avoid the entire "birther" issue from turning into a major distraction that ends up wasting everybody's time during the election cycle next year. Heck, it's already wasted everybody's time for the last three years anyway. :rolleyes:
I think you hit the nail on the head. Trump may have made a tactical error by starting the hardcore birther attack too early. But of course he's got more tricks in his bag. He will fire one attack after another to wear down his enemy. It kind of makes me wonder if Trump is a closet Scientologist.
I think you hit the nail on the head. Trump may have made a tactical error by starting the hardcore birther attack too early. But of course he's got more tricks in his bag. He will fire one attack after another to wear down his enemy. It kind of makes me wonder if Trump is a closet Scientologist.
epitaphic
Aug 19, 05:53 PM
And I'm not convinced this is only an application problem. When I run Handbrake on the Quad G5 alone it uses just over two cores 203%
So what happened to:
Both Toast and Handbrake can use 4 cores EACH
Looking at the handbrake forums, speeds seem to vary drastically between users with the same machine. Definitely seems to be affected by whatever else you have running or configured in the OS or otherwise. I suppose the "cleanest" install to test is in the Apple store (I'm just assuming they do a clean ghost copy at shutdown or end of day?)
When I ran tests on the Mac Pro at the Apple Store last Saturday between Toast and/or Handbrake, their use of more cores alone and together was much better.
So your benchmarks show the Mac Pro using 15-33% less CPU than the G5? There's no doubt that Woodcrest is a superior chip architecture to the G5 (one would hope after 3 years) and so that's why you're seeing more FPS inspite of less CPU use. But why does it use less cores though? Seems like either its a software problem OR some hardware is being maxed (I/O or FSB perhaps?)
So would it be correct to say that the only app that is even remotely "Quadcore aware" is Toast? It seems like by the time professional apps are made to take advantage of 4 cores we'll probably be on more than 8! :eek:
If only they could build something in the CPU itself that delegates tasks to n cores, we'd all be sorted. :)
So what happened to:
Both Toast and Handbrake can use 4 cores EACH
Looking at the handbrake forums, speeds seem to vary drastically between users with the same machine. Definitely seems to be affected by whatever else you have running or configured in the OS or otherwise. I suppose the "cleanest" install to test is in the Apple store (I'm just assuming they do a clean ghost copy at shutdown or end of day?)
When I ran tests on the Mac Pro at the Apple Store last Saturday between Toast and/or Handbrake, their use of more cores alone and together was much better.
So your benchmarks show the Mac Pro using 15-33% less CPU than the G5? There's no doubt that Woodcrest is a superior chip architecture to the G5 (one would hope after 3 years) and so that's why you're seeing more FPS inspite of less CPU use. But why does it use less cores though? Seems like either its a software problem OR some hardware is being maxed (I/O or FSB perhaps?)
So would it be correct to say that the only app that is even remotely "Quadcore aware" is Toast? It seems like by the time professional apps are made to take advantage of 4 cores we'll probably be on more than 8! :eek:
If only they could build something in the CPU itself that delegates tasks to n cores, we'd all be sorted. :)
epitaphic
Aug 17, 12:54 PM
The interesting thing to note from the Anandtech review is that to saturate a 2 core setup, all you need is one program. To saturate a quad, you need to be doing a bit more at the same time. To saturate an octo, you need to be doing a hell of a lot of things at the same time.
Now I don't know bout you lot, but there's only so much I can do at the same time. Sure it helps to be able to run anything I like and still use FCP with no performance hit. So I think a quad is perfect for that. But when it comes to 8+ cores, your actual workflow won't improve in the slightest unless it doesn't involve you having to do anything (eg run 4 instances of handbrake). I'm sure everyone once in a while has some work that can just be delegated to the CPU and it does its thing, but for the most part, where your attention and brain is needed, an 8 core will sit at least 50% idle.
Considering Clovertowns will have a slower, twice saturated FSB and lower clock speeds, most people will be better off (financially and productively) with Woodcrests. I'm just hoping that when octos are announced, the quads will drop in price.
Now if they start to optimise apps to take full advantage of more than 2 cores, that's a whole different ballgame ;)
Now I don't know bout you lot, but there's only so much I can do at the same time. Sure it helps to be able to run anything I like and still use FCP with no performance hit. So I think a quad is perfect for that. But when it comes to 8+ cores, your actual workflow won't improve in the slightest unless it doesn't involve you having to do anything (eg run 4 instances of handbrake). I'm sure everyone once in a while has some work that can just be delegated to the CPU and it does its thing, but for the most part, where your attention and brain is needed, an 8 core will sit at least 50% idle.
Considering Clovertowns will have a slower, twice saturated FSB and lower clock speeds, most people will be better off (financially and productively) with Woodcrests. I'm just hoping that when octos are announced, the quads will drop in price.
Now if they start to optimise apps to take full advantage of more than 2 cores, that's a whole different ballgame ;)
utahnguy
Apr 10, 10:06 PM
This is kind of ironic. My brother works in the video editing field and I was just talking about this only 5 minutes ago. He was lucky enough to "NAB" a ticket (pun fully intended) literally seconds before they sold out, and he'll be there for the presentation. He was telling me about this radical new overhaul for FCP, and I thought it was kind of weird that I hadn't seen any mention of it seeing as how I check Apple rumor blogs almost daily, so I logged onto macrumors and sure enough, it was the first story listed.
I guess there's a lot of drama among the industry about Apple's refusal to release any kind of road map for FCP, not unlike their other products, and apparently a lot of people are starting to jump ship to Adobe's offerings. Everyone is pretty worried about this new overhaul because the guy who botched iMovie is the guy now in charge of FCP. I'm not into video editing, and I've never never used FCP or any product like it, but after hearing about all the drama and excitement surrounding this new overhaul I'm pretty stoked to see what happens.
My brother is a diehard Apple guy, but he, along with a lot of other people apparently, are basically giving Apple this final shot to fix a lot of FCP's limitations, or they're going to fully move over to Adobe's offering. (I can't remember the name of heir FCP equivalent, and I'm too lazy to look it up) Tuesday can't come soon enough!
I guess there's a lot of drama among the industry about Apple's refusal to release any kind of road map for FCP, not unlike their other products, and apparently a lot of people are starting to jump ship to Adobe's offerings. Everyone is pretty worried about this new overhaul because the guy who botched iMovie is the guy now in charge of FCP. I'm not into video editing, and I've never never used FCP or any product like it, but after hearing about all the drama and excitement surrounding this new overhaul I'm pretty stoked to see what happens.
My brother is a diehard Apple guy, but he, along with a lot of other people apparently, are basically giving Apple this final shot to fix a lot of FCP's limitations, or they're going to fully move over to Adobe's offering. (I can't remember the name of heir FCP equivalent, and I'm too lazy to look it up) Tuesday can't come soon enough!
robbyx
Apr 25, 04:29 PM
Normally I would argue that the customer doesn't have a right to a lot of things. But in this case - if you bought a device and it is tracking you (I'm not saying it is or it isn't) - the customer does have a right to know.
This (sort of) reminds me of how now your are legally allowed to get a free credit report once a year to determine whether or not it's correct. Companies used to make a fortune charging for something that people, inherently had the right to know.
Where does these RIGHTS you speak of come from? Frankly, I don't know if it's a right or not, but I hear the word "right" used a lot these days by people who have no idea what it means.
Much ado about nothing.
This (sort of) reminds me of how now your are legally allowed to get a free credit report once a year to determine whether or not it's correct. Companies used to make a fortune charging for something that people, inherently had the right to know.
Where does these RIGHTS you speak of come from? Frankly, I don't know if it's a right or not, but I hear the word "right" used a lot these days by people who have no idea what it means.
Much ado about nothing.
bobthedino
Apr 27, 08:48 AM
Why did it take so long for Apple to release a statement?
How long would have been reasonable, do you think? A week is not too bad, especially considering we've just had the Easter holidays.
Also it's surely better to spend time to get something right. Clearly Apple has had to investigate the iOS source code to find out what was actually going on, as it obviously wasn't behaving as expected. Finding the right engineers and actually doing the work isn't a matter of hours.
How long would have been reasonable, do you think? A week is not too bad, especially considering we've just had the Easter holidays.
Also it's surely better to spend time to get something right. Clearly Apple has had to investigate the iOS source code to find out what was actually going on, as it obviously wasn't behaving as expected. Finding the right engineers and actually doing the work isn't a matter of hours.
AppleJustWorks
Aug 26, 05:19 AM
in my experience, their support has always sucked..even from day 1 with my first PowerMac G5 back in 2004.
Let's see...
PowerMac G5 arrived with a defective superdrive, miscalibrated fans. The genius 'couldn't hear the fans', and accidentally put the repair in someone else's name, so when I tried to pick it up, I had to haggle to get it. Oh, and when I did finally get it, the superdrive was still broken. Super...
Cinema Display arrived with 7 dead pixels...I know this is a touchy issue, but the problem with their support regarding it was that none of them knew the actual number to replace it at. The phone people told me 5, the store (after the 45 minute drive there) told me 15, and another rep (who finally replaced it) told me 3.
iMac G5 had a defective power supply on arrival--would shut off randomly, some times not turning on. They refused to acknowledge this the first time we were there...the second time we were there...third time...fourth time they gave in--by saying "we'll keep it overnight." They still.."couldn't find a problem." When they gave it back, it worked for..two weeks, then the fans started being wonky. They couldn't hear that the first or second visit, on the third visit they took it overnight, "couldn't hear any audible issue", but it shutdown on them. I guess taking our word for it, they replaced the fan assembly, logic board, and power supply. Worked for a month, now it still shuts down.
MacBook Pro had the defective battery (random shutdowns), now fixed. Also, I had the screen buzz (now fixed), CPU A Whine (now fixed). They basically fixed all the issues in this machine, but were four days over their expected return time.
I'm not saying their support is totally crap, but they're certainly not consistent in performance, technical knowledge, friendliness, or even coverage. I was talking to a friend about "what I'd do if I were Steve Jobs," and the first thing we agreed on was to fire the entire AppleCare department, and all the genius', because they all seem to suck.
But hey, my iBook G4 and MacBook are fine...
Let's see...
PowerMac G5 arrived with a defective superdrive, miscalibrated fans. The genius 'couldn't hear the fans', and accidentally put the repair in someone else's name, so when I tried to pick it up, I had to haggle to get it. Oh, and when I did finally get it, the superdrive was still broken. Super...
Cinema Display arrived with 7 dead pixels...I know this is a touchy issue, but the problem with their support regarding it was that none of them knew the actual number to replace it at. The phone people told me 5, the store (after the 45 minute drive there) told me 15, and another rep (who finally replaced it) told me 3.
iMac G5 had a defective power supply on arrival--would shut off randomly, some times not turning on. They refused to acknowledge this the first time we were there...the second time we were there...third time...fourth time they gave in--by saying "we'll keep it overnight." They still.."couldn't find a problem." When they gave it back, it worked for..two weeks, then the fans started being wonky. They couldn't hear that the first or second visit, on the third visit they took it overnight, "couldn't hear any audible issue", but it shutdown on them. I guess taking our word for it, they replaced the fan assembly, logic board, and power supply. Worked for a month, now it still shuts down.
MacBook Pro had the defective battery (random shutdowns), now fixed. Also, I had the screen buzz (now fixed), CPU A Whine (now fixed). They basically fixed all the issues in this machine, but were four days over their expected return time.
I'm not saying their support is totally crap, but they're certainly not consistent in performance, technical knowledge, friendliness, or even coverage. I was talking to a friend about "what I'd do if I were Steve Jobs," and the first thing we agreed on was to fire the entire AppleCare department, and all the genius', because they all seem to suck.
But hey, my iBook G4 and MacBook are fine...